(Tax Update) Update Your MyInvois Contact Details Now! Don't Miss Out on Critical LHDN Notifications

Dear KTP Clients,

As part of Malaysia’s Phase 3 e-Invoicing rollout, many businesses like yours are now receiving email alerts from LHDN's MyInvois Portal —”Status Dokumen e-Invois Dalam Tempoh 2 Jam Yang Lalu”. If you've seen subject lines such as:

“Status Dokumen e-Invois Dalam Tempoh 2 Jam Yang LaluKepada XXX
Sistem telah mengenalpasti status bagi doumen yang telah dikemukakan dalam tempoh 2 jam yang laluLihat Dokumen…..”

DON’T IGNORE THEM!

These are system-generated emails to inform you that your submitted e-Invoice documents have been processed.

However, if your email registered in the MyInvois system is outdated or incorrect, you might miss critical updates from LHDN — which could lead to miscommunication or delays in document validation.

01Why You're Receiving These Emails

LHDN is actively sending out reminders and system notifications to e-Invoice-registered taxpayers. These emails are linked to your MyInvois taxpayer profile.

02Why You're NOT Receiving These Emails

If your profile has an outdated contact, the emails may go to an ex-staff, tax agent (we receive a lot), wrong department, or worse — bounce entirely.

03Immediate Action Required:

Please check and update your contact details in the MyInvois portal to ensure smooth communication:

How to Update :

1. Log in to MyInvois Portal using your credentials.
2. Go to Taxpayer Profile or Registration Details section.
3. Edit your email address and contact number.
4. Click Save to confirm the changes.

04Why This Is Important:

• Ensures all LHDN notices (approvals, errors, verifications) reach you directly.
• Prevents delays, missed deadlines, or e-Invoice disputes.
• Keeps your e-Invoicing process compliant and efficient.

We’ve noticed some of our clients successfully updated their information and now receive notifications without issues. If you need help navigating the MyInvois system, feel free to reach out to your usual KTP contact person.

Let’s stay compliant and avoid unnecessary hiccups.

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